The data is in — and it's a wake-up call for every shop owner, dealer principal, and service manager trying to attract and retain skilled technicians. The 2026 Voice of the Technician survey, administered by WrenchWay and the National Institute for Automotive Service Excellence (ASE), gathered responses from more than 5,500 automotive professionals between November 10 and December 22. The findings paint a clear picture: technicians know what they want, and the shops that deli