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Most shop owners budget for equipment one purchase at a time — a lift breaks, a compressor dies, and the check gets written the same week. That approach works until it doesn't. A 10-bay shop running on reactive purchasing is one bad quarter away from a cash crunch, because major equipment doesn't wear out on a convenient schedule. It wears out on its own. Long-term cost forecasting flips that model. Instead of reacting to failures, you build a multi-year picture of what your

The data is in — and it's a wake-up call for every shop owner, dealer principal, and service manager trying to attract and retain skilled technicians. The 2026 Voice of the Technician survey, administered by WrenchWay and the National Institute for Automotive Service Excellence (ASE), gathered responses from more than 5,500 automotive professionals between November 10 and December 22. The findings paint a clear picture: technicians know what they want, and the shops that deli

Automotive lift inspection is one of the most important — and most overlooked — safety obligations in any service shop. Vehicle lifts carry loads of 10,000 lbs or more, cycle dozens of times a day, and operate in environments full of oil, grime, and temperature extremes. Over time, that stress takes a toll on hydraulic seals, structural welds, mechanical locks, and anchor points. When those components fail, the consequences can be catastrophic. Despite the risk, many shop own